Ford Warranty
3 year/100,000km new car warranty. For three years or 100,000km, whichever comes first, your Ford is covered against any defects in factory materials or workmanship. This also applies to Genuine Ford Accessories you may have had fitted before you took delivery.
5 year warranty against perforation corrosion. It’s reassuring to know that the original body of your gleaming new Ford is guaranteed against perforation corrosion for the first five years of its life. If perforation corrosion occurs, we’ll fix it for free.
Genuine Ford Parts Warranty for peace of mind. As Ford has the highest confidence in the quality and performance of its products, Genuine Ford Parts purchased from an authorised Ford Dealer are covered under warranty for a period of 12 months or 20,000kms, whichever occurs first.
Ford Roadside Assistance
Ford Roadside Assistance is standard on new Falcon passenger and utility vehicles, as well as the Ford Territory. It is provided for 12 months from the vehicle's first registration and can assist in the event of:
- Flat battery
- Out of fuel
- Flat tyre
- Mechanical breakdown
- Lockout
Ford Roadside Assist offers services such as:
- Towing
- Urgent message relay
- Taxi ($25 value)
You can access the services of the Ford Roadside Assistance Plan anywhere in Australia, 24 hours a day, 365 days a year, via our toll-free hotline 1800 13 3673 (1800 13 FORD).
Ford Servicing
Why should I service my Ford regularly?
Like any vehicle, your Ford needs servicing regularly to keep it in optimal condition and maintain its value. Servicing your vehicle regularly:
- Provides peace of mind regarding your vehicle’s safety and reliability
- Enables diagnosis of problems earlier, potentially reducing your repair bill
- Reduces the damage caused by wear and tear
- Helps minimise the risk of your vehicle breaking down
- Will keep your Ford operating in an economical and safe condition.
How often should I get my Ford serviced?
Your Ford vehicle should be serviced in accordance with the Owner’s Manual or at least once every 12 months.
Why should I service my Ford at a Ford Dealer?
When your Ford needs a service, take it to the experts at your local Ford Dealership. There are many reasons why no other service provider is more qualified to work on your Ford than a Ford Dealer:
- Factory trained Service Technicians Nobody knows your Ford like a Ford Service Technician. Only Ford Service Technicians are trained by Ford to be experts in the technical and mechanical components of Ford vehicles. They have access to the latest engineering information and a hotline to Ford Motor Company to make certain your vehicle is serviced to the highest standards.
- Specialist diagnostic equipment and Ford-specific tools Ford Service Technicians are specifically trained to use advanced computerised diagnostic equipment to accurately assess the condition of your Ford*. After diagnosing what is best for your vehicle, Ford Service Technicians repair your vehicle using Ford-specific tools.
- Genuine Ford Parts Genuine Ford Parts are designed to meet Ford’s original specifications and to fit your particular Ford specifically. Each part is rigorously tested against Ford’s engineering standards for safety, durability and performance. All Genuine Ford Parts are covered by a 12 months/20,000 km warranty (whichever occurs first) providing you with peace of mind.
- Nation-wide network of Authorised Ford Service locations Our network of Authorised Ford Service locations is conveniently situated throughout metropolitan and rural Australia. Whether you are at home or away on holiday, you can quickly access your local Ford Dealer’s expertise and friendly service.
- Benefits you when you sell or trade in your vehicle Discerning buyers of second-hand vehicles give preference to vehicles that are serviced regularly by a Ford Dealer using Genuine Ford Parts.
Why are your factory trained Service Technicians better?
Nobody knows your Ford like a Ford Service Technician. Only Ford Service Technicians are trained by Ford to be experts in the technical and mechanical components of Ford vehicles. They have access to the latest engineering information and a hotline to Ford Motor Company to make certain your vehicle is serviced to the highest standards.
Specialist diagnostic equipment and Ford-specific tools
Ford Service Technicians are specifically trained to use advanced computerised diagnostic equipment to accurately assess the condition of your Ford*. After diagnosing what is best for your vehicle, Ford Service Technicians repair your vehicle using Ford-specific tools.
Where can I find a Ford Dealer?
Our network of Authorised Ford Service locations is conveniently situated throughout metropolitan and rural Australia. Whether you are at home or away on holiday, you can quickly access your local Ford Dealer’s expertise and friendly service.
What should I do in between services?
To help keep your Ford in good condition, there are a number of simple procedures that you can perform between services to ensure the safety of your vehicle and help you prevent and detect any problems:
- Check your oil level periodically
- Check your wiper blades regularly
- Monitor washer fluid levels
- Check coolant levels
- Check power steering fluid levels
- Check tyre pressures
- Check tyres for wear and tear.
Instructions for completing these checks can be found in the “Maintenance and Care” section of your Owner’s Manual.
